City services
3-1-1
Perhaps one of the most useful resources for you.
Reporting a concern to Service Ottawa is the most efficient means toward ensuring your service request is responded to in an organized and timely manner.
Service requests submitted through this channel are sent immediately and directly to the appropriate City crews for action. There are a few ways you can make a service request:
Call 3-1-1 (within Ottawa)
1 866 261-9799
(613) 580-2401 (TTY service for the deaf, deafened and hard of hearing)
The City of Ottawa is able to help in 170 languages. When calling the City of Ottawa, you may request the assistance of an interpreter
Email 311@ottawa.ca
If upon completion of a service request you do not feel your concerns were fully addressed, I welcome you to e-mail my office at wilson.lo@ottawa.ca with your service request number. By doing this, our office can follow up with the responsible staff to ensure your unique needs are met.
Ottawa By-Law
By-law enforces rules around parking, noise, property standards, animal control, and more.
Questions about zoning or permits? The Development Information Officers can help 613-580-2424 ext. 23434 or dioinquiry@ottawa.ca.
Recreation and leisure programs for older adults
Seniors centres are often at the hub of activities, but there are many other programs available to older adults. Clubs and recreational activities are just the beginning.
Recreation and cultural programs for youth
Over 3,500 children and youth take part in organized sport, recreation and cultural activities each year. No matter your age, interest, or area, there is a program for you.
Recreation and parks programs and activities
A number of recreation and leisure programs are run by the City of Ottawa. They have a program for people of all ages and interests! From sports to art, there’s a bit of everything.
Ottawa Public Health
Ottawa Public Health (OPH) provides public health programs and services to individuals and communities while advocating for public policies that make our city and its residents healthier.
COVID-19
Ottawa Public Health is taking the lead on COVID-19 in Ottawa. They work in tandem with partners at the Public Health Agency of Canada, Public Health Ontario, local hospitals, and other stakeholder organizations.
We continue to encourage residents to visit and refer people to visit the Ottawa Public Health website for factual, up-to-date information. Other sources of reliable information include: